Shipping and Return Policy for Global Weed Delivery
Shipping Policy
Order Processing Time: All orders placed with Global Weed Delivery are processed within 24 hours of receipt, excluding weekends and holidays. Orders received after 5 PM will be processed the next business day.
Delivery Timeframes: We offer rapid delivery options globally to ensure you receive your products as quickly as possible. Our estimated delivery times are as follows:
- Local Deliveries (within the same city): 1-2 business days.
- Domestic Deliveries (within the same country): 2-4 business days.
- International Deliveries: 5-10 business days, depending on the destination.
Please note that delivery times may vary based on the destination’s customs regulations and other unforeseen circumstances.
Shipping Costs: Shipping costs are calculated at checkout based on the delivery location, weight, and size of the order. We offer free shipping on orders above a certain value, as specified on our website.
Tracking: Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your package’s progress.
Customs and Import Duties: For international orders, customers are responsible for any customs and import duties that may apply. These charges are not included in the product price or shipping cost.
Return Policy
Eligibility for Returns: We accept returns on unopened and unused products within 14 days of receipt. To be eligible for a return, the product must be in its original packaging and condition.
Return Process:
- Initiate a Return: Contact our customer service team at [email address] with your order number and reason for return.
- Return Authorization: Upon approval, you will receive a return authorization number and instructions on where to send your return.
- Shipping the Return: Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure your return is received.
- Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days to the original payment method.
Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer service within 48 hours of receipt. We will provide a replacement or refund at no additional cost.
Non-Returnable Items: Certain items, such as opened products, perishable goods, and personalized orders, are not eligible for return. Please review product descriptions for any return restrictions.
Contact Us: For any questions or concerns about our shipping and return policy.
We are committed to providing our clients with exceptional service and ensuring your satisfaction with every purchase from Global Weed Delivery.